Guest reviews
Trusted by guests across London
From insurance displacement to long-term contractor stays and family relocations — here's what our guests say about staying with us.
500+
Guests hosted
4.9
Average rating
68%
Repeat bookings
<1hr
Avg. response time
"The Residence Co. sorted everything within 24 hours of our claim being approved. The property was immaculate and felt like a real home. The team were incredibly responsive on WhatsApp throughout — I can't thank them enough."
Sarah M.
Insurance Stay
Flood damage, East London
"Stayed for a 6-week contract in London. The weekly rate was far better than any hotel and the flat had everything I needed — fast Wi-Fi, a proper desk, and a full kitchen. Will book again without hesitation."
James T.
Contractor
6-week project, Central London
"Moving to London with three kids is stressful enough. Having a spacious, fully equipped home to land in made all the difference. The team were warm, helpful, and easy to reach at every step."
The Patel Family
Family Relocation
3 children, 8-week stay
"Our loss adjuster recommended The Residence Co. and I'm so glad they did. The whole process was seamless — they liaised directly with the insurer and we were in a beautiful property within 48 hours."
Rachel B.
Insurance Stay
Fire damage, Surrey
"The apartment was exactly as described — modern, clean, and well-equipped. The VAT invoice was ready on day one which made expenses a breeze. Highly recommend for anyone on a long London project."
David K.
Corporate Stay
Monthly contract, Canary Wharf
"We needed somewhere comfortable while our home was being renovated. The Residence Co. found us a property with a garden and enough bedrooms for everyone. It felt like a proper home, not a hotel."
The Chen Family
Extended Family Stay
Renovation, 10-week stay
Why guests trust us
Built on transparency and care
Verified properties
Every property is personally inspected and verified before listing. What you see is what you get.
Insurer-approved
We work directly with major UK insurers and loss adjusters. Our documentation meets all claim requirements.
Direct contact always
You'll always speak to a real person — no call centres, no bots. WhatsApp, phone, or email.
Flexible and fair
Need to extend, shorten, or change your stay? We work with you, not against you.
Trusted by
Working with insurers, adjusters & relocation agents
We have established relationships with insurance companies, loss adjusters, and corporate relocation agents across the UK. If you're a professional looking to refer clients, we'd love to hear from you.
Partner with usInsurance companies
We work with major UK home insurers to provide fast, compliant accommodation for displaced policyholders.
Loss adjusters
Trusted by loss adjusters who need reliable, well-documented accommodation arranged quickly.
Corporate relocation
Partnering with HR teams and relocation agents to house employees moving to London.
Property managers
Collaborating with property managers to maximise occupancy through quality short-term lets.
Ready to book your stay?
Join hundreds of satisfied guests. Get in touch today and we'll find the perfect property for your needs.